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News Now

CU System
10 Ways to Bridge Generation Gap On The Job
While half of American workers say that they would like to retire before the age of 65, a nationwide poll conducted by J.P. Morgan Asset Management finds that only 20% believe they will be able to do so. One way workers face this issue is by working longer.

With consumers working longer, consultant Sherri Elliott-Yeary, a featured presenter at the Cornerstone Credit Union League's upcoming Young Credit Union Professionals Conference, says today's working environment is hosting a "clash of the titans" (Leaguer July 31). Four generations are attempting to co-exist and cooperate in the workplace, she said.
 
Elliott-Yeary offers 10 best practices for bridging generational gaps:
  • Initiate conversations concerning the generation gap at all levels of the organization;
  • Educate managers and employees on the different generations in the workplace;
  • Match different generations represented in your credit union with your member base;
  • Reward employees based on productivity and performance, not seniority;
  • Educate and train employees to know how to best approach and communicate with employees from different generations;
  • Offer appealing benefits that apply to employees of all ages;
  • Train managers and leaders how to lead teams and departments with men and women from different generations;
  • Present various forms of training and tuition reimbursement for employees of all ages;
  • Establish a mentorship program where older employees teach younger employees; and
  • Encourage and establish multigenerational teams.


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