MADISON, Wis. (11/22/13)--The Credit Union National Association has learned that some credit unions and credit union members have received fraudulent phishing activity on their cell phones.
Phishing is the act of attempting to acquire information such as usernames, passwords, and credit card details (and sometimes, indirectly, money) by masquerading as a trustworthy entity in an electronic communication. Communications purporting to be from popular credit/debit card service providers, social web sites, auction sites, online payment processors or IT administrators are commonly used to lure the unsuspecting public.
CUNA has learned that some members have received a text message asking them to call 425-606-3663. CUNA tested the number and learned it was an automated system stating it was the Credit Union National Association's Security System. It would then ask the caller to enter debit card information.
CUNA does not house any credit union credit or debit cardholder accounts and would not solicit this information in any way. Any call or email claiming to be "CUNA" and asking for credit, debit or any other personal information is fraudulent. If you receive a text, email, phone call, or voice message that rouses any sort of suspicion, it is most likely a phishing or fraudulent attempt to gain unlawful access to your credit, debit, or other credit union-related accounts.
Phishers want consumers to react immediately and include upsetting or exciting statements which trigger fear or happiness. They may falsely claim suspicious withdrawals from a banking account, present victims as winners of a lottery or play on the victim's passion for politics or religion. Consumers should never give any account information on the web, or in an unsolicited phone call such as the one described above.