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Branch capture users surveyed about efficiencies
DALLAS (5/13/09)--Nearly 80% of credit union respondents cited greater efficiency as a primary value of branch capture, according to the results of a recent survey conducted by Southwest Corporate FCU. The efficiencies credit unions cited:
* Scanning checks eliminates hand encoding, enabling staff to pursue other tasks; * Transmitting deposits throughout the day speeds work flow and saves payroll expense; and * Online archival provides more timely access to images and eliminates a separate microfiche or image process.
About 16% of credit unions said reduced costs were the leading benefit of branch capture. Survey results were compiled from 124 credit union respondents, with assets ranging from under $10 million to more than $1 billion. About two-thirds were in the $20 million to $200 million range. Respondents were from more than a dozen states. The survey was conducted last month. Branch Capture is part of the corporate’s suite of Remote Deposit Solutions.


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