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CO-OP reveals THINK 14 speakers
RANCHO CUCAMONGA, Calif. (3/14/14)--CO-OP Financial Services has announced the initial slate of speakers for THINK 14, to be held May 19-22 in New Orleans with the theme "It Starts with You."
 
"Consumer expectations of credit unions are higher than ever, driven by innovations in service, technology and branding," said Stan Hollen, CO-OP Financial Services president/CEO. "THINK 14 will bring our industry's leadership new ways to evolve, helping credit unions remain the world's finest financial institutions."
 
THINK 14 speakers scheduled to-date include:
  • Kate Feather, executive vice president of customer experience transformation group at PeopleMetrics; and strategic consultant to Christie's auction house and Coca-Cola;
  • Debbie Millman, president of the design division at Sterling Brands and author of six books, including "Brand Thinking and Other Noble Pursuits;"
  • Mark Thompson, CEO/co-founder of Virgin Unite Mentors, Richard Branson's network for executive coaching and entrepreneurial innovation;
  • Gary Vaynerchuk, an investor and adviser to startups, and a Fortune 500 expert through his work as CEO of Vaynermedia, a social media marketing agency;
  • Tess Vigeland, THINK 14 Conference master of ceremonies, CEO of Tess Vigeland Productions, and former anchor for National Public Radio's "Marketplace" program; and
  • Randi Zuckerberg, former director of market development and spokeswoman for Facebook and CEO of Zuckerberg Media.
Each general session will include a speaker on one specific credit union issue. Presentations will be followed by a case study and a roundtable "THINK It Out" discussion.
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