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News Now

CU System
CU Magazine Features CU Staff Who Go Beyond Duty
MADISON, Wis. (7/30/13)--An article in the July 2013 issue Credit Union Magazine features two credit union employees who went beyond expectations to track down large sums of cash--and demonstrate credit unions' people-helping-people philosophy.
 
Shirley Gallant, a receptionist at Oxford FCU, Mexico, Maine, found an envelope with $800 in cash inside. When she found the envelope, she was working in the credit union's vegetable garden, which is part of the University of Maine's Harvest for Hunger program.
 
Fortunately, the envelope included a summer camp contract with a name on it. Gallant recognized the name on the form as her friends' son. She contacted the family--and drove to their house to return the money.
 
In another incident, $702 million asset Vantage CU in St. Louis received a message on its Facebook page from a man visiting New York City saying he'd discovered nearly $1,000 in cash in a Vantage-branded envelope.
 
Jenn Cloud, Vantage's social media specialist, shared this message through every channel available, including the local media, in an attempt to find the person who'd lost it. The New York restaurant where the cash was found e-mailed Cloud to notify her that a woman had called in looking for it.
 
Cloud connected Jonathon Glueck, the man who'd discovered the envelope, and its rightful owner, Jennie Guenzler, a Vantage member. He returned the envelope to her with the cash intact.
 
To read the full article, use the link. Also, see News Now related story "Staff at CU in Kansas Thwart Scam vs. 85-year Old."
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