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CU System Briefs (02/19/2013)
  • BIRMINGHAM, Ala. (2/19/13)--Corporate America CU, based in Birmingham, Ala., upgraded its phone system Friday. Callers now will be greeted by an automated attendant directing them to a specific extension or staff directory, or to hold for a member service representative. Employees' extensions are listed on the Contact Us page of the corporate's website.  Credit unions calling after hours will also get the automated attendant and have the option to reach the branch capture , automated clearinghouse and member services departments …
  • MADISON, Wis. (2/19/13)--CUNA Mutual Group has hired Paul Chong as senior vicepresident of Retirement Plan Services. He will lead the development of the company's Retirement Plan Services business in both the credit union and small business markets, overseeing teams in Madison, Wis., and at CPI Qualified Plan Consultants in Great Bend, Kan. He succeeds Kevin Thompson, who returned to CUNA Mutual's Legal Division  as vice president-associate general counsel. Chong formerly served as executive director, head of institutional consulting and 401(k) at UBS, where he was responsible for UBS Wealth Management's $100-plus billion Institutional Consulting and Corporate Retirement business. He also has served as executive vice president for business development at Prudential Retirement and as president of Corporate Market Groups for CitiStreet. He also was an entrepreneur and owned businesses in Florida …


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