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CU System
CU System briefs (03/02/2012)
  • AUSTIN, Texas and CARSON CITY, Nev. (3/5/12)--A member service representative at an Austin, Texas-based call center used by Carson City, Nev.-based Greater Nevada CU saved the life of a member who had called and apparently wasn't feeling well. Annette Gutierrez, an agent for Gila Group, took the routine member service call and realized the member was ill.  She alerted management, and an ambulance was dispatched to the member's home. The member later called back to say her action had saved his life.  "Credit unions have a special relationship with their members. At Gila, we work to build the same strong relationship with their members and service them with the same high standard and level of care," said Bruce Cummings, CEO of Gila Group. Gutierrez has worked there since 2009 and has specifically served GNCU's accounts for almost two years.  "Everyone was impressed with the extra effort made by the Gila representatives," said Patty Chang, GNVU risk manager ...
  • HONOLULU (3/5/12)--A Kauai, Hawaii, woman was indicted by a federal grand jury and charged with embezzling $24,721 from Kauai Teachers FCU, based in Lihue, Hawaii.  Kerry K. Higashi, 31, was an employee of the credit union and is accused of embezzling funds from two member accounts from Oct. 7, 2009, through May 30, 2011, said a press release from the Federal Bureau of Investigation. Maximum penalty for the crime is 30 years in prison and a $1 million fine …
  • ST. LOUIS (3/5/12)--During March, St. Louis-based Vantage CU is challenging 18- to 25-year-olds to design a new debit card for its Young & Free account. It is accepting applications through March 30. Public voting on the designs submitted will be April 5-12.  More than 5,000 Young & Free members use the Not Your Mama's Account (NYMA). The winning debit card designer will receive $500 in cash and have the opportunity for the concept to be produced and used by the credit union.  For details, visit YoungFreeSt.Louis.com …
  • ALBANY, N.Y. (3/5/12)--The Credit Union Association of New York has named Dirck Van Deusen as director of political and foundation development, effective today.  He will work with New York credit unions to encourage their financial support for CUANY's political action initiatives and its foundation. He most recently was vice president of mortgage business development for CUMAnet. Prior to that he spent more than20 years as senior vice president of corporate relations for Members United Corporate FCU, where he was responsible for developing and leading the corporate's legislative and advocacy initiatives.  He also represented the organization on both state and national boards, including the association's New York Credit Union Foundation …


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