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CU System briefs (12/07/2007)
* CLATSKANIE, Ore. (12/10/07)--Wauna FCU in Clatskanie is working with county emergency service officials to distribute donations to those affected by recent flooding in the Pacific Northwest. The credit union has opened donation accounts for both Clatsop and Columbia counties. The public can make monetary donations and can wire funds from any credit union or other financial institution. Wauna has branches in Astoria, Clatskanie, St. Helens, Vernonia and Warrenton ... * FEDERAL WAY, Wash. (12/10/07)--A recent survey of financial institutions by Consumers’ Checkbook, a non-profit consumer magazine, indicated that Puget Sound, Wash., credit unions beat banks in overall service. Eighty percent of credit union members surveyed gave their financial institution a superior rating, compared to 77% of bank customers. And 77% of credit union members gave their financial institution a superior rating in the reasonableness of fee policies, compared to 62% of bank customers. What’s interesting about the survey, according to Washington Credit Union League President/CEO John Annaloro, is that bank branches outnumber credit union branches 6-to-1, yet one-third of the people surveyed were credit union members … * CHICAGO (12/10/07)--William F. Schraft, 93, former board chairman at Bensenville Community CU in Bensenville, and a previous Illinois Credit Union League director, has passed away (Chicago Tribune Dec. 6). Schraft was a credit union volunteer and held positions in a number of credit union offices. He was also a tool maker … * SPARTANBURG, S.C. (12/10/07) Sharonview FCU in Fort Mill, S.C., recently assisted one of its members who experienced an $8,000 billing mistake. The credit union had contacted the member, Kitty Forry, about an $8,105 overdraft on her account (WSPA.com Dec. 5). When Forry saw the charge, she realized that she’d left out a decimal point when paying her cell phone bill online. Sharonview provided proof of the error to Forry’s cell phone company, and along with the help of a local television station’s “7 On Your Side” consumer problem-solver, Forry was able to get her money back. Sharonview employee Amanda Butler, who helped Forry, advised members to check their transactions when paying bills online to avoid mistakes …


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