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News Now

CU System
CU places no hats policy on hold
VIENNA, Va. (3/18/09)--A credit union that received objections based on religious grounds to its "no hats, no hoods, no sunglasses" policy has suspended the policy until its officials can decide how it could be applied fairly. The policy is popular among many credit unions and other financial institutions because it acts as a robbery and identity theft deterrent. Navy FCU told employees to stop enforcing the new policy, according to a memo obtained by The Washington Post (March 17). The Post said the memo tells employees not to approach anyone wearing the items, but also says not to remove the signs prohibiting the items. The $36.5 billion asset Navy Federal had complaints from at least two Muslin women wearing Islamic head scarves who were pulled out of line and told they had to be served in a back room at branches in Maryland and California. The head scarves did not cover their faces, and the credit union said they were clearly identifiable (News Now March 12, March 11 and Feb. 4). Putting the policy on hold will enable the credit union time to determine training needs to ensure the policy is enforced consistently.


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