ALBANY, N.Y. (7/17/12)--The Credit Union Association of New York (CUANY) announced Monday it is now offering live, online chat support through its website.
Credit unions can click the Live Support graphic on the bottom or right of most association webpages on the site to chat instantly with a member of the association's member services team.
The option will be available during CUANY's regular business hours, 8:30 a.m. to 4:30 p.m. Monday through Friday. Users also can submit a message during offline hours, which will be addressed the next business day, said the association.
"This new feature furthers our goal of providing member credit unions with comprehensive, convenient support, said CUANY President/CEO William J. Mellin. "Whether you prefer to send an e-mail, pick up the phone or chat instantly online, our team is here to offer expertise and assistance."