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CUNA To AARP Magazine On Online Banking: Convenience Rules
WASHINGTON (8/5/13)--Convenience rules, when it comes to embracing online banking, the Credit Union National Association advised readers of AARP magazine (July 31).

"You can conduct your financial business wherever you are, rather than at your desk or kitchen table at home," said Paul Gentile, CUNA's executive vice president of strategic communications and engagement, in the article. Gentile was one of five experts to answer questions about online banking for older readers who may not be quite convinced online banking is for them.

"Many institutions offer free mobile phone apps you can download that allow you to check your balances, deposit checks, transfer money and pay bills," he said.

Although ATMs are "quite popular for making deposits," Gentile said, "some experts predict they have seen their best days, particularly with the popularity of remote deposit capture--a service many institutions have adopted. With a scanner or fax and a computer, members scan their check for deposit and send it electronically from anywhere."  He noted consumers also can use the camera on their mobile phone to electronically send deposits.

Gentile explained it takes only a short form to register for an online banking account and that readers would need certain information to verify their identity. He also noted that "the biggest drawback may be your own level of personal comfort with obtaining and using financial services in this manner, and perhaps face-to-face customer service, if that is important to you."

The article discussed ways online banking customers can keep their information secure and other questions the uninitiated may have. For the full article, use the link.
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