REGINA, Saskatchewan (2/11/11)--More residents in the Canadian province of Saskatchewan do business with credit unions than with any other type of financial institution, according to a survey released Wednesday. About 53% of Saskatchewan residents surveyed conduct business with a credit union, said a survey released by SaskCentral, a financial co-operative owned by Saskatchewan’s 61 credit unions (Saskatchewan News Network
Feb. 9). Other survey results indicated:
* 67% said they deal with more than one financial institution; * 55% have switched financial institutions in the past; * 95% of those who conduct business with Saskatchewan credit unions are satisfied with the service they receive--the same percentage found in a similar survey conducted in 2006; and * 92% of those who deal with Saskatchewan banks were satisfied with service they received--up 1% from the 2006 survey.
Issues related to hours of operations, location, products provided and service charges are the key factors in determining where people go for financial services, the survey indicated.