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CU System
California league warns of vishing scam
RANCHO CUCAMONGA, Calif. (6/20/08)--Credit unions and their members were being warned about a vishing scam making the rounds in San Jose and the Bay Area, according to a local journal. The California Credit Union League warned that the new scam involves a telephone message indicating that the call is from "your credit union" and that the recipient's account number or credit card number has been used illegally (Silicon Valley/San Jose Business Journal June 18). The vishing telephone call asks the victim to call a fake 800 number to "verify" information such as account number, security code, Social Security number and place of birth and reinstate the account. Credit unions in the area received reports from members and non-members about the recorded calls and have posted information on their websites to educate members about the scam, said the newspaper. The league reminded credit unions that they should continually educate members about scam with tips such as these:
* Don't call the number provided in a phone call or voice message. Instead, call the number on the back of the credit card or on a billing statement. * If the caller poses as a financial institution and asks for a credit card number or the three-digit code on the back of the card, hang up and call the phone number on the back of the card to report the attempt. * Be cautious when dialing a call return number or replying to an e-mail about a financial matter. * Credit card companies normally refer to customers by their full name in any communication. An e-mail or telephone call that doesn't use a full name may be a scam.


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