Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

CU System
Canadas CUs ranked No. 1 in service for eighth year
TORONTO (8/27/12)--Canadian credit unions again ranked No. 1 in overall customer service excellence among all the financial institutions in the country, according to the 2012 Ipsos Best Banking Awards.

Credit unions also took sole honors in two other categories: Branch Service Excellence and Values My Business (Canada NewsWire Aug. 23).

"For over a hundred years, Canadian credit unions have met the personal and business financial needs of their members by focusing on what they believe is most important--putting their members' needs first, and treating them as individuals," explained David Phillips, president/CEO, Credit Union Central of Canada.

"While innovative ideas, products and services are an integral component of our co-operative system, Canadian credit unions and caisses populaires [Quebec's credit unions] never lose sight of what is most important: our dedication to meeting the individual needs of our over five million members," Phillips added.

Survey results indicated that credit unions took sole honors in Branch Service Excellence for the eighth year in a row and Values My Business for the fifth year in a row. They also tied for first place among all financial institutions in two other categories: Financial Planning & Advice and Telephone Banking Excellence.


RSS print
News Now LiveWire
.@RepDennyHeck to @NWCUA Amplify conference audience: "More often than not, CUs are part of the solution"
12 hours ago
LA Laker and NBA Legend Earvin "Magic" Johnson was the keynote speaker Tuesday @CCULReach, hosted by the Cal/Nev #CreditUnion Leagues
13 hours ago
.@growfinancial's #salsa sensation spices up seed giveaway #NewsNow http://t.co/rKmWVwwzot
13 hours ago
.@TheNCUA Office of Small CU Initiatives soon--maybe Nov.--will launch website for #CUs 2 research #creditunion vendors or service providers
13 hours ago
.@TheNCUA says late 2Q Call Report filers 2 pay total of $17,111 in penalties.Individual penalty range is $52 to $1,824;median is $256. 2of2
14 hours ago