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News Now

CU System
Data breach affects 612 Envision CU members
TALLAHASSEE, Fla. (7/1/08)--A data breach has affected more than one million cardholders and 612 Envision CU members--including Envision’s president. Hackers accessed information on cardholders that goes back six or seven years, Al Hammock, senior vice president of marketing, Envision CU, told News Now. The Tallahassee-based credit union received about 1,600 to 1,700 records from the FBI and the U.S. Secret Service on members whose accounts were exposed to potential fraud. After sorting through the records for cards that had expired, Envision found 612 members whose cards may have been affected. Of the 612, two members had attempted fraud on their accounts. A few weeks ago, Envision CU President Ray Cromer’s account was flagged by the credit union’s Falcon program, which monitors suspicious transactions. Another account belonging to an Envision employee also was flagged by the system. Envision has contacted all members potentially affected by the breach through a letter and ordered new cards for them, Hammock said. The replacements will cost Envision more than $2,000 (Tallahassee.com June 30). Envision has been receiving calls about the breach since Friday. “People just want to make sure they’re not affected,” Hammock said. Coverage of the data breach and its effect on Envision members was triggered when an Envision member took the letter the credit union sent about the breach to a local newspaper. The newspaper called Hammock and interviewed him for more information, Hammock said. Hammock commended the newspaper for working to “get all of the final information,” but noted that some readers wrote comments on the newspaper’s website about the breach “that were not informed on the procedures and what we’re trying to do to help members,” he said.
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