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CU System
Generations FCU hosts Japanese researchers
SAN ANTONIO (1/28/13)--Generations FCU in San Antonio saw its achievements in branch design recognized Wednesday when it hosted researchers from The Center for Financial Industry Information Systems (FISC), a non-profit research organization based in Tokyo, Japan.

Researchers from The Center for Financial Industry Information Systems, a non-profit research organization based in Tokyo, Japan, visited Generations FCU in San Antonio, Wednesday. The visit recognized the credit union's achievements in branch layout, design and use of space. (Photo provided by Generations FCU)

FISC seeks out financial-institution best-practice leaders worldwide, and provides reports and recommendations on how those practices can be incorporated into the Japanese industry. Generations participated in a research study that determined best practices for branch layout, design and use of space, said the Texas Credit Union League (LoneStar Leaguer Jan. 24).

"In Japan, space is at a premium, but we wanted to show them that it should never be a restriction on your growth potential," said Schipull. "Our HEB-Tezel location is a great example of what you can do with motivated staff. This is one of our smallest branches, but working with our architects and staff we were able to make the space work for us."
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