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CU System
Illinois league hosts Australian delegation
NAPERVILLE, Ill. (6/18/10)--Members of the Australian credit union movement recently had the opportunity to learn more about Illinois credit unions with a visit to the Illinois Credit Union League (ICUL).
Click to view larger image Members of the Australian credit union movement recently learned more about Illinois credit unions with a visit to the Illinois Credit Union League. Pictured, from left: Debbie Balzan, quality and audit manager, Encompass CU, Sydney, Australia; Victor Corro, senior manager, International Partnerships Program, World Council of Credit Unions (WOCCU); Louise Aubusson, executive manager--Sales and Lending, Encompass CU; and Joshua Fetting, program specialist, International Partnerships, WOCCU. (Photo provided by the Illinois Credit Union League)
The delegation included: Debbie Balzan, quality and audit manager, and Louise Aubusson, executive manager--sales and lending, Encompass CU in Sydney, Australia. Also attending were representatives from the World Council of Credit Unions (WOCCU): Victor Corro, senior manager, and Joshua Fetting, program specialist for WOCCU’s International Partnerships Program. At the meeting, the representatives were briefed on credit unions in the state, ICUL’s programs and initiatives, and products and services offered by the ICUL Service Corp. Balzan and Aubusson also shared their perspective about the Australian credit union movement. The visit to ICUL was part of a two-week trip the Australian delegation made throughout North America. Other stops included: Vancouver, Canada; Madison, Wis.; Albany, N.Y., and New York City. Overall, the delegation spent time with executives to discuss the big picture areas of interest to understand overall credit union operational procedures and member service. Some of the delegation’s other goals included gaining information to improve branches, administration, collections and risk, and information technology; and to review their processes and projects to embrace new technologies and marketing initiatives. “We found the study tour to be extremely worthwhile both on a personal and professional level,” said Aubusson, who added, “we have brought back many ideas.”
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