ALBANY, N.Y., and HIGHTSTOWN, N.J. (FILED 3:12 p.m. ET 11/2/12)--The leagues in New York and New Jersey sent out updates this afternoon on the latest assessments of credit unions in their states impacted by Hurricane/Superstorm Sandy Monday and Tuesday.
"As you all know, the damage from Hurricane Sandy continues to impact many of our New York credit unions," said a message to member credit unions from Credit Union Association of New York President/CEO William J. Mellin.
"I have spoken personally with several credit unions in the affected areas, and our member relations team is also working diligently to get in touch with more than 150 potentially impacted credit unions. As we reach them, we're collecting information about their operational status and needs. We have already coordinated resources like generators and laptops and will continue to do as much as possible," Mellin said.
Until power is restored in critical areas, it is difficult to fully assess the situation, he said, but added that so far, "the losses are significant. We have faced other disasters, but what sets this apart is the vast number of credit union employees and members who have been impacted. In the most affected areas, there are more than two million credit union members. Countless are still without power and access to gas, heat and other basic necessities. Some have completely lost their homes. And they're all going to be looking to their credit unions for help as they begin to recover."
CUANY has reactivated the statewide Disaster Relief Fund through the New York Credit Union Foundation (NYCUF). Use the New York foundation link for more information. Mellin also said credit unions will get a toolkit to help them with the relief effort.
Meanwhile, the CUAid.coop Disaster Relief Fund activated for credit union people in all the affected states by the National Credit Union Foundation had passed the $65,000 funds raised as of this morning. Use the link for more information.
The National Credit Union Administration has been monitoring the status for more than 2,000 credit unions in the storm's path. "The vast majority of federally insured credit unions are fully operational; however, some are closed, and others are operating partially with branch closures, in temporary facilities, or with only ATM services. Affected credit unions are working to quickly restore normal operations," NCUA said.
Its examiners along the East Coast are checking with their credit unions to provide support and assistance, answering members' questions, and NCUA is expediting consideration of credit union emergency grant applications.
NCUA is experiencing a higher-than-usual call volume at its consumer assistance hotline (800-755-1030, 8 a.m.-5 p.m. ET, Monday through Friday).
New York University FCU was the first credit union to apply to NCUA for its emergency grants to restore service. It applied on Wednesday and approval was made Thursday, said NCUA.
The New Jersey Credit Union League's twice daily status report showed the status of several credit unions reporting their status for the first time as well as some whose status changed. For the status of credit unions not on this list, use the link to the related News Now story, "New reports on status of CUs in hurricane aftermath." New status reports include:
- Affinity FCU-- Most branches will be open during normal business hours, with the exception of these branches that are still without power: Bedminster (both the AT&T and Lamington Road locations), Morristown (Country Mile Village), New Providence, and Middletown. Online Banking, Mobile Banking and AUDREY (automated phone banking service) are fully operational. Standard 800 number is fully operational: 800-325-0808. Some Affinity ATMs are operational, specifically those in branches in Basking Ridge, Flemington and Paramus.
- Deepwater FCU--Opened on Wednesday, was not damaged in any way, and running at full service.
- Elizabeth NJ Fireman's FCU-- Has power but no connectivity. Optimum has crews in the area but no estimated time of repair. ACH, drafts, debit card, payroll deductions have been processed online. May get cash if not connected by today. Members have made withdrawals by debit card.
- Financial Resources FCU--These New Jersey branches and the Member Service Center (Call Center) are open until 4 p.m.: Bridgewater, Somerset and Flemington. The Green Brook and Hillsborough branch remain closed due to power and telecommunications issues. All branches outside of New Jersey are open for normal business hours. ATMs are operational at these public locations: 1 New Amwell Road, Hillsborough, N.J.; 780 Easton Ave., Somerset, N.J.; 110 Rehill Ave., Somerville, N.J.; State Theatre of NJ, 11 Livingston Ave., New Brunswick, N.J.; Residence Inn, 4225 US Highway 1, Monmouth Junction, N.J.; Jewish Renaissance Center, 275 Hobart St.; and Perth Amboy, N.J. The 800 number is now operational at 800-933-3280 or via e-mail using the "Contact Us" link on home page. Online Banking, mobile, mobile apps and text message banking continue to be available.
- First Financial FCU-- Neptune and Toms River Branches opened today at 9 a.m. with limited service. The credit union has declared an emergency situation, and will move its processing out of state. It expects to be fully operational in the next 48 to 72 hours. The Wall Township Reality Fair sponsored by First Financial FCU originally scheduled for Monday, Nov. 5th, has been postponed.
- Frankling St. John's CU--Its office is closed due to power outage; however, transactions are being processed remotely. Members can contact Diane Murray at firstname.lastname@example.org.
- Lakewood Community FCU--Closed due to power outage.
- Liberty Savings FCU--Union City branch will open for business at 2 p.m. and will remain open until 7 p.m. tonight.
- Local 32 Asbestos Workers FCU--Open and fully operational.
- Messiah Baptist Church FCU--Open and fully operational.
- MidState FCU--Open as of today from 8:30 a.m. to 4:30 p.m., but without power. Members can cash pay checks, make withdrawals, make payments, etc. Power estimated to come back up in two weeks.
- Morristown FCU--Has been open at both branches since Tuesday working regular scheduled hours.
- Princeton FCU-- Fully up and running as of Wednesday.
- Public Service FCU--Still without power and Internet; operating from a remote location for back office processing. Staff is at the office to answer phone calls during the day. Debit, ACH, and share drafts are OK, does not have VRU and Home Banking at the present time.
- Unity FCU-- Open and fully operational.
The NCUA is also launching a clothing drive for credit union members and employees affected by the hurricane, which will be delivered to the New Jersey league office in Hightstown next week, said the league.