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News Now

CU System
No member data compromised in waterpower breach says CU
LOS ANGELES (2/21/08)--No member data at the Los Angeles Department of Water and Power Community CU has been compromised as a result of a stolen computer from a city department, according to the credit union. “Our members are safe,” Linda Heidtke, director of marketing at Water and Power Community CU, told News Now. A computer from the Los Angeles Department of Water and Power (DWP) was stolen from an outside vendor, Systematic Automation, last week. The computer contained personal information on the department’s roughly 8,700 employees. “Initially a lot of people were worried,” Heidtke said. The department sent out a notice to its employees stating what had happened, causing some to panic, she added. The credit union beefed up its security, including extra staffing at branches on Saturday in case a large number of members arrived with questions. Water and Power Community CU also offered additional password protection for members’ accounts and offered members identify theft protection services. Unrelated to the computer theft, Water and Power also recently changed its online banking website. Instead of account numbers, members are required to use log-ins of their choosing. The credit union was prepared to handle a potential breach, Heidtke said. She advised members to take advantage of fraud protection. “Be aware,” she advised. “Everyone needs to be on high alert.”
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