MADISON, Wis. (1/4/11)--An article about how credit unions set a customer satisfaction record was the most read News Now
article in December.
The 10 most-visited stories for the month:
10. Former FCU employee convicted of ID theft
ALEXANDRIA, Va. (12/12/11)--The National Credit Union Administration on Friday blocked former University of South Alabama FCU employee Jennifer Stringer from working for a federally insured financial institution after she was convicted of identity theft.
9. Troops get special treatment for holidays
MADISON, Wis. (12/28/11)--Many men and women serving the country were not able to return home for the holidays. However, credit unions did their best to send them a little bit of home, be it words of encouragement on a video from loved ones, holiday gift packages donated by credit unions and their communities or even Christmas cards.
8. FinCEN delays use of new SAR, CTR reporting forms
WASHINGTON (12/21/11)--The Financial Crimes Enforcement Network has pushed back the deadline for credit unions and others to use its new Currency Transaction Report and Suspicious Activity Report forms until March 31, 2013.
7. FIs move beyond basics in mobile banking, says study
BROOKFIELD, Wis. (12/15/11)--Financial institutions, including credit unions, are poised to ramp up their mobile banking capabilities, according a survey of the mobile banking and payment plans of 10 top-tier financial institutions, including credit unions.
6. BofA cuts off issuing CU credit cards
CHARLOTTE, N.C. (12/7/11)--Credit unions will no longer be able to sell credit card portfolios to FIA Card Services, the Bank of America unit that issues bank cards for other banks and credit unions under their names.
5. CUs' mortgage loans noted by media
MADISON, Wis. (12/21/11)--Consumers know now--thanks to Bank Transfer Day--that credit unions are good deals on checking and savings accounts. Two recent media reports also touted the benefits of getting a mortgage at a credit union.
4. U.S. News & World Report, Yahoo Finance cite benefits of CUs
NEW YORK (12/9/11)--An article outlining "Why You Should Consider a Credit Union" in Thursday's issue of U.S. News & World Report
, which also featured comments from the Credit Union National Association and the National Credit Union Administration, was among several positive press items about credit unions in national media this week.
3. CUNA economist: Top five predictions for CUs in 2012
MADISON, Wis. (12/27/11)--This past year was a whirlwind for the U.S. economy and credit unions trying to rebound from a lingering recession, persistent unemployment, a depressed housing market, and worldwide economic trouble, especially in Europe.
So what does 2012 have in store for credit unions?
2. NWCUA: Joining a CU a good start for New Year
FEDERAL WAY, Wash. and BEAVERTON, Ore. (12/30/11)--Thousands of consumers got an early start to a financial healthy 2012 by joining credit unions in the weeks leading up to Bank Transfer Day Nov. 5.1. Survey: CU satisfaction breaks all records
WASHINGTON (12/14/11)--Credit unions have set an all-time American Customer Satisfaction Index record, with 87% of credit union members surveyed saying they are "more satisfied than ever before" with their credit unions.