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Consumer
Guide helps fight financial exploitation of assisted-living residents
WASHINGTON (6/23/14)--The Consumer Financial Protection Bureau has released an new and extensive guide intended to help the staff of assisted living and nursing facilities to protect residents from financial exploitation.

The guide gives staff the tools to:
  • Prevent financial exploitation and scams by educating staff, residents, and family members about warning signs and precautions;
  • Recognize, record, and report financial abuse as early as possible using a model protocol and a team approach; and,
  • Get help from first responders in the community.
The guide includes pages of warning signs that a resident may be falling victim to exploitation.  It also lists the current, most-frequently used fraud and scam schemes that target older people--relative-in-need, sweepstake winner, charity appeal, home-improvement scam among them--but warns that schemes are always morphing.

The guide includes information about the Federal Trade Commission's "scam alert" page, which has information about the ever-changing ways that scam artists target consumers and is located at www.consumer.ftc.gov/scam-alerts.

Use the resource links for more information.
Other Resources

FHA Guide
CFPB website
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