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CUAnswers deploys text banking more
GRAND RAPIDS, Mich. (12/13/11)--CU*Answers, a Grand Rapids, Mich.-based credit union service organization, has released mobile text bank banking and other updates for credit unions using its CU*Base processing system.

CU*Answers clients can now select from two mobile products: mobile web Banking, which is an automatic redirect from CU*Answer's It's Me 247 Online Banking system and provided free of charge to every CU*BASE client, and its mobile text banking offering. 

With the text banking product, members may text-message requests and receive text-message replies on available balances on accounts at any time.                                                                                             

Members may select to have e-alerts--such as for available funds dropping below a desired level--sent to their mobile device as a text message. 

The text-banking tool will be provided free until March 1. At that time, credit unions will be charged 3.25 cents for each out-going text message. Incoming texts, such as an incoming member balance request, will be free.

CU*Answers also updated the appearance of the It's Me 247 Mobile Web Banking product. The new interface is in preparation for CU*Answers' upcoming offer of bill pay for Mobile Web, the company said.

Also, the company's latest upgrade to its CU*BASE processing system means credit unions can view Outstanding Loan Recap, including a new, graphical Loan Concentration Analysis Dashboard tool. 

The tool provides a single-view of all lending relationships with any member. Data provided include details such as loan balances contingent liability, credit score, collateral information and service income.


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