Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Products
CUAnswers issues call for tiered-service ideas
GRAND RAPIDS, Mich. (7/28/08)--CU*Answers will hold a focus group Oct. 9 in Grand Rapids to solicit ideas for improving CU*BASE Tiered Services programming, which allows users to score member relationships and apply tiered pricing and rewards programs, and track member demographics and behavior. Focus group questions include:
* What additional items should be scored? * What about a separate scoring/rewards system for organizational accounts? And * What’s the next step for Lifetime Points?
CU*Answers is tweaking the application to keep in step with expanding credit union core competencies and evolving consumer behavior, said Randy Karnes, CU*Answers CEO. “We’ll probably have 30 or more people from many different credit unions, from managers to marketers to member service leaders,” said Dawn Moore, CU*Answers vice president of writing and product design. CU*Answers is a credit union service organization in Grand Rapids, Mich.


RSS print
News Now LiveWire
FHFA today announced it's extending comment deadline for guarantee fees Fannie, Freddie charge lenders to Sept. 8.
8 hours ago
The 2014 @CUwomen Forum was held in Gold Coast, Australia yesterday during @WOCCU 's World CU Conference.
11 hours ago
.@CFPB obtains $92M in debt relief from Colfax Capital Corp. http://t.co/QPZAeCAcy2 See also: http://t.co/Kjf4HHkINW
13 hours ago
Julian Castro was sworn in as 16th secretary of @HUDgov Dept. of Housing and Urban Development Mon.
13 hours ago
.@CUNA's Chief Economist @SchenkMike talks consumer confidence--at highest levels since 2007 w/ @TheStreet @JoeDeaux http://t.co/JyoYQmhAxc
13 hours ago