Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive
150x172_CUEffect.jpg
Contacts
LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
EDITOR-IN-CHIEF
MICHELLE WILLITSManaging Editor
RON JOOSSASSISTANT EDITOR
ALEX MCVEIGHSTAFF NEWSWRITER
TOM SAKASHSTAFF NEWSWRITER

News Now

Products
CUAnswers issues call for tiered-service ideas
GRAND RAPIDS, Mich. (7/28/08)--CU*Answers will hold a focus group Oct. 9 in Grand Rapids to solicit ideas for improving CU*BASE Tiered Services programming, which allows users to score member relationships and apply tiered pricing and rewards programs, and track member demographics and behavior. Focus group questions include:
* What additional items should be scored? * What about a separate scoring/rewards system for organizational accounts? And * What’s the next step for Lifetime Points?
CU*Answers is tweaking the application to keep in step with expanding credit union core competencies and evolving consumer behavior, said Randy Karnes, CU*Answers CEO. “We’ll probably have 30 or more people from many different credit unions, from managers to marketers to member service leaders,” said Dawn Moore, CU*Answers vice president of writing and product design. CU*Answers is a credit union service organization in Grand Rapids, Mich.


RSS





print
News Now LiveWire
.@NACHAOnline report: ACH volume increases to 23B payments in 2014 http://t.co/va2WYMh4Zv
1 day ago
.@CUNA's @HampelBill in @washingtonpost on options for wary mortgage borrowers: http://t.co/CPSgTNgwmm
1 day ago
Housing starts thaw, mortgage rates stand pat #Market #NewsNow http://t.co/hhPj5v5AH3
1 day ago
.@CUNA files #RBC2 comment, urges #CU system to be heard #NewsNow http://t.co/yfoZHAMlZc
1 day ago
#NewsNow Youth Month attracts 100,000th member for Mich. CU http://t.co/cgF5o83XlK
1 day ago