Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive
150x172_CUEffect.jpg
Contacts
LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
EDITOR-IN-CHIEF
MICHELLE WILLITSManaging Editor
RON JOOSSASSISTANT EDITOR
ALEX MCVEIGHSTAFF NEWSWRITER
TOM SAKASHSTAFF NEWSWRITER

News Now

Products
CUNA OpSS Council tackles eServices
MADISON, Wis. (9/29/11)--A new white paper from the CUNA Operations, Sales and Services Council examines how credit unions are delivering and managing e-services, and forecasts future e-service trends. The paper includes six case studies of credit unions with effective e-services solutions. The e-services offered at each credit union are dependent upon organization goals, said the council. Ideally, a credit union should develop an organization-wide strategic plan, with sub-plans at the functional level listing projects that align with organizational goals, the paper advised. The e-services plan, like the others, should support the credit union’s overall goals. Topics covered in the paper include:
* e-services currently offered by credit unions; * Strategic planning for, and management of, e-services; * Compliance and security considerations; * Balancing member needs with credit union efficiencies; and * Future e-services trends.
Other Resources

RSS





print
News Now LiveWire
Gas prices have fallen for a record 88 days in a row says @AAAnews via @washingtonpost http://t.co/c52VTdqHEB
9 minutes ago
.@TheNCUA releases regulatory modernization initiative results (PDF link) http://t.co/pgLZe4aget
39 minutes ago
#FinCEN seeks nominations of FIs, trade groups for membership on Bank Secrecy Act advisory group http://t.co/l5w58c277W
1 hours ago
MI pediatric dentist pledges $20K match to Hurley Children's Hospital if it wins @CUDirect's 20 for 20 http://t.co/Eq2nIPm6jo
2 hours ago
Kids learn budgeting with M&Ms http://t.co/SzXipTLX12
2 hours ago