Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Products
CUNA Sales & Service Culture Institute Set for September
MADISON, Wis. (7/18/13)--CUNA Sales & Service Culture Institute, Sept. 16-18 in San Francisco, is designed to help credit unions find a more harmonious balance between quality service and sustainable sales, said the Credit Union National Association.
 
Experts at the institute will explore blended methods of sales and service strategies to create a value-driven sales culture that will boost sales without sacrificing service, CUNA said.
 
"At CUNA, we understand that no two credit unions are alike," said Carla Schrinner, CUNA Creating Member Loyalty master trainer. "That is why each attendee of the CUNA Sales & Service Culture Institute will leave with customized plans of action, tailored specifically to their credit union, that they can start using immediately when they arrive home."
 
The institute brings together CEOs, senior managers, branch managers and those responsible for creating a successful service culture at their credit union for three days of instructive seminars and collaborative learning.
 
Topics include:
  • Critical success factors for a value-driven sales culture;
  • Successfully navigating organizational change; and
  • Transitioning to a sales environment.
For more information, use the link.
RSS print
News Now LiveWire
.@TheNCUA open board meeting starts at 10 a.m. ET tomorrow. It is board member J. Mark McWatters' first. Watch @NewsNowLiveWire
2 minutes ago
.@CFPB is proposing to oversee larger nonbank auto finance companies for the first time at the federal level.
49 minutes ago
.@CUNA's Bill Hampel moderates a discussion on the future of credit unions in the post-100 million member world. http://t.co/kcXykiRQVn
3 hours ago
#Breaking: QE likely to end next month, @federalreserve says #NewsNow #Market http://t.co/u7Fb5l5fwM
3 hours ago
.@Experian study confirms that building a credit history is beneficial to financial marginalized communities. 64M are "credit invisibles"
3 hours ago