Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive
150x172_CUEffect.jpg
Contacts
LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
EDITOR-IN-CHIEF
MICHELLE WILLITSManaging Editor
RON JOOSSASSISTANT EDITOR
ALEX MCVEIGHSTAFF NEWSWRITER
TOM SAKASHSTAFF NEWSWRITER

News Now

Products
CUNA World-Class Service Leadership Institute in May (11/13/2012)
MADISON, Wis. (11/14/12)--CUNA World-Class Service Leadership Institute, to be held May 20-22 at The Ritz-Carlton, Denver, will offer insights into techniques for improving credit union service culture, says the Credit Union National Association. 

The institute will use the hotel and its staff as the focal point of its curriculum. Attendees will hear the first-hand accounts of The Ritz-Carlton's service elite, and during their stay, see those same service principles implemented. Professionals from all levels of credit union operations attend the institute every year to improve their member service techniques and learn from industry experts.

Sessions and topics covered include: Examinations of the current state of service in America, developing leaders rather than managing employees, and behind-the-scenes insights into the Ritz-Carlton's approach to cultivating high service standards.
Other Resources

RSS





print
News Now LiveWire
.@LACULeague in @DailyComet: #creditunions' "old" benefits attractive to new generation http://t.co/AzOv3nB7IB
17 hours ago
At @FTC request, court halts operations of an alleged debt-relief scammer calling itself “FTC Credit Solutions.” http://t.co/qMsDBmKExH
22 hours ago
.@daytondailynews : The secret is out about #creditunions http://t.co/Aqu3pFTROV @DayAirCU @CODECreditUnion
23 hours ago
.@CUNA's @Nussle on @SenatorReid :(2of2)On behalf of more than 102M #CU members,I thank him 4 his leadership over the yrs/wish him the best.
1 day ago
.@CUNA CEO Nussle on Sen. Reid’s decision not 2 seek re-election (1of2): Sen. Reid has a long history of #CU support throughout his career.
1 day ago