Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Products
CUSO partners with 247 Member Loyalty Group
ST. PETERSBURG, Fla. (2/18/09)--PSCU Financial Services announced Monday Member Loyalty Group LLC has partnered to use PSCU Financial's Total Member Care call-center solution for outbound call services. Member Loyalty Group is a credit union service organization (CUSO) created to implement a standardized member-loyalty metric for credit unions of any size. It will use PSCU Financial Services outbound call services to conduct phone surveys. The surveys, used with surveys by mail and e-mail already employed by Member Loyalty Group, will provide credit unions with loyalty data via the Net Promoter Score (NPS), a metric that measures how effectively credit unions and employees serve members. PSCU Financial Services, a credit union service organization based in St. Petersburg, Fla., was chosen as a partner because of its security standards, process scalability and understanding of the credit union industry and its focus on members.


RSS print
News Now LiveWire
Members of Interstate FCU have voted to merge with Credit Union of Southern California https://t.co/yYeSWEG4GH
50 minutes ago
.@InfinityFCU has named Liz Hayes as president/CEO. Hayes was formerly EVP and chief administrative offficer at @Affinity_Plus
1 hours ago
.@wpcu battles Speedway in round 3 of Dayton Brand Madness via @DBJnews http://t.co/EbQL5f9be8
2 hours ago
New at #NewsNow: Fed regulators approve new #QRM rule. http://t.co/Bdz5q43xjZ
3 hours ago
#NewsNow New league award honors Commitment to Cooperation http://t.co/OPt97flShn
4 hours ago