Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive
150x172_CUEffect.jpg
Contacts
LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
EDITOR-IN-CHIEF
MICHELLE WILLITSManaging Editor
RON JOOSSASSISTANT EDITOR
ALEX MCVEIGHSTAFF NEWSWRITER
TOM SAKASHSTAFF NEWSWRITER

News Now

Products
CUSO partners with 247 Member Loyalty Group
ST. PETERSBURG, Fla. (2/18/09)--PSCU Financial Services announced Monday Member Loyalty Group LLC has partnered to use PSCU Financial's Total Member Care call-center solution for outbound call services. Member Loyalty Group is a credit union service organization (CUSO) created to implement a standardized member-loyalty metric for credit unions of any size. It will use PSCU Financial Services outbound call services to conduct phone surveys. The surveys, used with surveys by mail and e-mail already employed by Member Loyalty Group, will provide credit unions with loyalty data via the Net Promoter Score (NPS), a metric that measures how effectively credit unions and employees serve members. PSCU Financial Services, a credit union service organization based in St. Petersburg, Fla., was chosen as a partner because of its security standards, process scalability and understanding of the credit union industry and its focus on members.


RSS





print
News Now LiveWire
.@MECreditUnions announces winner of @YoungFreeME #SoundOff contest. @Sassquatch_Band will play Old Port Festival in June @PDD_Downtown
1 hour ago
House Financial Services Com. to hold March 3 hearing to receive the semi-annual report of @CFPB Director Richard Cordray.
1 hour ago
Rep. Jeff Miller (R-Fla.) re-introduced bill to ease veterans' access to loans for #smallbusiness purposes from a #creditunion (HR 1133)
3 hours ago
You can get your subscription to @cuna 's free, daily, online #creditunion #news service News Now here: http://t.co/YtUejEmAYP
3 hours ago
CCUA hosts @TheNASCUS college for #creditunion directors http://t.co/CftpSXDKWx
6 hours ago