Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Products
Colorados First CO-OP self-serve kiosk cuts CUs costs
RANCHO CUCAMONGA, Calif. (8/29/08)--Red Rocks CU, Highlands Ranch, Colo., has saved money by using CO-OP Fast Branch kiosks. The credit union is the first in the state to use Fast Branch. It went live with four kiosks in July. The kiosks, offered by CO-OP Financial Services, provide services of conventional ATMs, loan payments and advances. They also allow members to conduct transactions outside of normal business hours. “Focusing on these new delivery methods gave us the ability to raise deposit rates and lower rates on our various loan products, including rates currently being paid by members on existing loans,” said David Starck, Red Rocks vice president of member service. “Giving back to members goes back to the original intent of credit unions and the core foundation of Red Rocks--maximizing the economic benefit for the membership.” More than 1,500 members enrolled to use the kiosks. “Tellers are posted nearby to assist members with initial transactions, but there has already been decreased waiting time at the teller line and an increase in the amount of transactions by repeat Fast Branch users,” Starck added. No positions at Red Rocks were eliminated after the kiosks were deployed, the credit union said. CO-OP Financial Services, based in Rancho Cucamonga, Calif., is a credit union service organization that offers 25,000 surcharge-free ATMs on the CO-OP Network to participating credit union members. Red Rocks has $154 million in assets.


RSS





print
News Now LiveWire
16.9% of U.S. homeowners underwater, down from peak 31.4% in 2012, reports @zillow http://t.co/EbILqY1HMz
14 hours ago
Breaking at #NewsNow: President Obama signs IOLTA bill into law. http://t.co/5N741Bygmn
15 hours ago
.@edmunds says the week between Christmas and New Year's is the busiest car shopping time of the year.
16 hours ago
.@CFPB sues Sprint for cramming 3rd-party service fees onto consumers' bills http://t.co/mhlMWqLKku
16 hours ago
#HomeDepot #databreach lawsuits consolidated in Georgia http://t.co/A4bei5z0mV
17 hours ago