Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive
150x172_CUEffect.jpg
Contacts
LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
EDITOR-IN-CHIEF
MICHELLE WILLITSManaging Editor
RON JOOSSASSISTANT EDITOR
ALEX MCVEIGHSTAFF NEWSWRITER
TOM SAKASHSTAFF NEWSWRITER

News Now

Products
Diebold wins Remote Service Leadership Award
FOXBORO, Mass. (7/1/09)--Diebold Inc., North Canton, Ohio, has won the 2009 Axeda Remote Service Leadership Award for its OpteView Remote Services solution that connects remote ATMs in real-time to the people and systems providing service and support. The OpteView Remote Services solution offers:
* A 20% improvement in ATM availability; * Remote resolution of 20% of total issues; * A 19% decline in field service visits; * Reduction in issue resolution time from an average of one to three hours down to 30 minutes or less; and * A field service mileage decrease of 175 per miles per ATM.
The award recognizes one organization that delivers maximum value through the effective deployment of remote service technology. The winner is selected by Aberdeen Group, an independent analyst that covers the remote service/smart service market. Diebold’s OpteView installations have increased by 400% in the last 17 months.
Other Resources

RSS





print
News Now LiveWire
.@MECreditUnions announces winner of @YoungFreeME #SoundOff contest. @Sassquatch_Band will play Old Port Festival in June @PDD_Downtown
1 hour ago
House Financial Services Com. to hold March 3 hearing to receive the semi-annual report of @CFPB Director Richard Cordray.
1 hour ago
Rep. Jeff Miller (R-Fla.) re-introduced bill to ease veterans' access to loans for #smallbusiness purposes from a #creditunion (HR 1133)
3 hours ago
You can get your subscription to @cuna 's free, daily, online #creditunion #news service News Now here: http://t.co/YtUejEmAYP
3 hours ago
CCUA hosts @TheNASCUS college for #creditunion directors http://t.co/CftpSXDKWx
5 hours ago