Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Products
Fiserv offers Web mobile self-service channels
BROOKFIELD, Wis. (2/23/11)--Financial services technology solution provider Fiserv Inc. has rolled out LoanServ: LoanLink, a new module that gives lenders the ability to offer borrowers access to their loan information in real-time via the Internet or Apple iPhone or iPad applications. The LoanLink iPhone/iPad application from Fiserv is designed to help lenders take advantage of a high-demand channel to improve customer acquisition and retention rates. The number of mobile phone users who conducted one or more banking services via their mobile phone increased from 23% in 2008 to 30% in 2010, according to a study conducted by Fiserv in 2010. In the same study, Fiserv found that 43% of all consumers were interested in conducting a financial transaction on their mobile phone, and interest was greatest (60%) among Gen Y consumers. Lenders can provide borrowers with mobile access to services such as:
* Account cross-referencing; * Loan payments; * Payoff requests; * Payment histories; * Address and contact information updates; * Member/customer financial information; and * Information about loan modification and alternate options.
With LoanLink lenders can offer member/customers 24/7 access to their loan records, and they can pull information directly from the LoanServ platform in real time, avoiding the typical data-sync issues associated with batch processing.


RSS print
News Now LiveWire
Tech. advances don't dampen consumer #cybersecurity concerns #NewsNow http://t.co/HNn4Hojadv
11 hours ago
.@TheNCUA board unanimously voted today to designate board member Rick Metsger as vice chairman, effective immediately.
12 hours ago
We really want to hear from our readers. Please take the News Now survey: http://t.co/BYiQ5vr5Ob
14 hours ago
Advanced technologies don't quell cybersecurity fears #NewsNow http://t.co/ZJ20bimRvv
14 hours ago
.@CentralMaineCom reports #creditunions have issued thousands of new cards to proactively protect members from Home Depot data breach.
15 hours ago