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Products and Services briefs (06/14/2010)
* GRAND RAPIDS, Mich. (6/15/10)--Xtend is preparing to roll out a portfolio of support services to help credit unions communicate upcoming Regulation E changes to members. Regulation E implements the Electronic Fund Transfer Act. Xtend’s solution includes mailings, electronic member communication, inbound and outbound call support and back office fulfillment. More than 24 credit unions have signed up for at least one of Xtend’s Opt-in services, the company said. Xtend recently hosted a Web conference in response to clients’ demand for support in providing fulfillment services on the back end and in driving member awareness of the upcoming changes using multiple channels. Many of Xtend’s credit union partners began thinking about their Regulation E strategy as early as February, but “we cautioned them to move slowly and thoughtfully through the process so that they could understand the true impact that the change might have on their bottom lines,” said Xtend President Scott Collins. Xtend plans to host another question-and-answer session as the effective date for Regulation E approaches. Xtend is a credit union service organization in Grand Rapids, Mich. ... * DALLAS (6/15/10)--CU Members Mortgage has expanded its presence in Oregon, Washington and Alaska with the hire of Michael Hawks as regional sales manager. Hawks has experience in the mortgage-ending industry and previously worked as senior loan office for the Bank of Oregon. Adding Hawks to the CU Members team will strengthen its reach in the Northwest region of the U.S., according to Linda Clampitt, senior vice president. CU Members Mortgage provides mortgage services to more than 1,000 credit unions, credit union service organizations and credit union leagues ... * SPOKANE, Wash. (6/15/10)--CU*Northwest has converted its first California-based credit union, 1st Valley CU of San Bernardino, to its core data processing system, CU*BASE. The credit union also is using the credit union service organization’s It’s Me 247 online banking, Mobile Web Banking, and CU*Talk Audio Response. The conversion was smooth because of assistance from CU byDesign CUSO, which specializes in supporting credit unions during the transition to CU*BASE, said CU*Northwest, which is based in Liberty Lake, Wash. ... * GRAND RAPIDS, Mich. (6/15/10)--Xtend Inc. will host a town hall event with Corporate One FCU, Columbus, Ohio, as a part of its annual stockholder meeting June 22. The event will take place in Grand Rapids, Mich., where Xtend is based. The event will be co-moderated by Xtend President Scott Collins and Corporate One FCU CEO Lee Butke. They will discuss “Navigating Today’s Corporate Minefield” ...


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