Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Products
Satmetrix to drive WesCorps loyalty program
FOSTER CITY, Calif. (6/5/08)--Western Corporate FCU (WesCorp) announced that Satmetrix, a provider of customer loyalty solutions and co-developer of Net Promoter, will head WesCorp’s loyalty program. Satmetrix will design a program for WesCorp that combines its on-demand technology with Net Promoter best practices. It allows WesCorp to collect member feedback at each customer touch point, identify and evaluate operational and strategic drivers of loyalty, and prioritize how resources are allocated to improve performance. Real-time data will be distributed to account managers with action plans and tools. “WesCorp will be able to better understand and respond to its members’ needs, improve the member experience, and boost member retention and growth,” said Richard Owen, Satmetrix president/CEO.


RSS print
News Now LiveWire
Members of Interstate FCU have voted to merge with Credit Union of Southern California https://t.co/yYeSWEG4GH
2 hours ago
.@InfinityFCU has named Liz Hayes as president/CEO. Hayes was formerly EVP and chief administrative offficer at @Affinity_Plus
2 hours ago
.@wpcu battles Speedway in round 3 of Dayton Brand Madness via @DBJnews http://t.co/EbQL5f9be8
3 hours ago
New at #NewsNow: Fed regulators approve new #QRM rule. http://t.co/Bdz5q43xjZ
4 hours ago
#NewsNow New league award honors Commitment to Cooperation http://t.co/OPt97flShn
5 hours ago