Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive
150x172_CUEffect.jpg
Contacts
LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
EDITOR-IN-CHIEF
MICHELLE WILLITSManaging Editor
RON JOOSSASSISTANT EDITOR
ALEX MCVEIGHSTAFF NEWSWRITER
TOM SAKASHSTAFF NEWSWRITER

News Now

Products
Satmetrix to drive WesCorps loyalty program
FOSTER CITY, Calif. (6/5/08)--Western Corporate FCU (WesCorp) announced that Satmetrix, a provider of customer loyalty solutions and co-developer of Net Promoter, will head WesCorp’s loyalty program. Satmetrix will design a program for WesCorp that combines its on-demand technology with Net Promoter best practices. It allows WesCorp to collect member feedback at each customer touch point, identify and evaluate operational and strategic drivers of loyalty, and prioritize how resources are allocated to improve performance. Real-time data will be distributed to account managers with action plans and tools. “WesCorp will be able to better understand and respond to its members’ needs, improve the member experience, and boost member retention and growth,” said Richard Owen, Satmetrix president/CEO.


RSS





print
News Now LiveWire
Watching #SuperBowlXLIX this Sunday? Look for regional #creditunion #commercials @CltMetroCU @BECU @golden1cu #Seahawks #Patriots
15 hours ago
Philadelphia's American Bakery Workers FCU liquidated by @TheNCUA; @trumarkonline assumes shares
15 hours ago
More branch shutterings by @Citi: 4th-largest bank to close 10% of #Chicago area branches HT @CrainsChicago http://t.co/2vAvgucLY5
16 hours ago
56% struggle with subprime credit scores says @cfed survey HT @washingtonpost http://t.co/RHmMvuhNtw
17 hours ago
How to use social media for crisis communications Feb. 10 webinar from @SBAgov, @AgilityRecovery http://t.co/d16t8RHr7n
17 hours ago