Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Products
Symitar to use Adapt as unified contact center provider
OAK BROOK, Ill., and MONETT, Mo. (2/28/14)--Core-processing provider Symitar is partnering with Adapt Telephony Services for unified contact center services.
 
The terms of the deal will see Symitar market on behalf of Adapt, which has, in return, agreed to integrate member information of Symitar's clientele and focus on how those credit unions choose to communicate.
 
The pair hopes that this collaboration can "capitalize on the trend to offer advanced communication tools and choices to enhance the member service experience," according to a press release.
 
Adapt and Symitar have common credit union clients in North America. As a credit union-focused subsidiary of Jack Henry and Associates, Symitar has more than 830 credit union clients for its core processing platforms. Almost 100 credit unions in the U.S. use Adapt's software suite that manages telephone calls and text messages, faxes, email, chat clients, video, social media and other forms of online communication.


RSS





print
News Now LiveWire
Registration lottery for #CreditUnion #CherryBlossom Ten Mile Run opens Monday, Dec. 1 http://t.co/AGkKPof5Fy. Race is April 12
8 hours ago
The turkey hasn't even been served and #creditunions are already making plans for #GivingTuesday
10 hours ago
.@bankofamerica's $16.65 billion 'toxic mortgage' settlement finalized http://t.co/BIq1QyImXG
11 hours ago
RT @CUNA: #NussleReport: ICYMI: Revised RBC proposal in January w/a 90-day comment period #Fix RBC http://t.co/T4JcvWBDse
13 hours ago
.@TheNCUA release on Nov. prohibition orders out already. Here: http://t.co/YkA1QIYbYa
13 hours ago