Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive

News Now

Products
Symitar to use Adapt as unified contact center provider
OAK BROOK, Ill., and MONETT, Mo. (2/28/14)--Core-processing provider Symitar is partnering with Adapt Telephony Services for unified contact center services.
 
The terms of the deal will see Symitar market on behalf of Adapt, which has, in return, agreed to integrate member information of Symitar's clientele and focus on how those credit unions choose to communicate.
 
The pair hopes that this collaboration can "capitalize on the trend to offer advanced communication tools and choices to enhance the member service experience," according to a press release.
 
Adapt and Symitar have common credit union clients in North America. As a credit union-focused subsidiary of Jack Henry and Associates, Symitar has more than 830 credit union clients for its core processing platforms. Almost 100 credit unions in the U.S. use Adapt's software suite that manages telephone calls and text messages, faxes, email, chat clients, video, social media and other forms of online communication.


RSS





print
News Now LiveWire
Sony hack linked to N. Korea, says U.S.intelligence via @nytimes http://t.co/fE3PtMgEFz
57 minutes ago
.@CUNAMutualGroup Klewin shares final thoughts, forecast on lending regulations with @cumagazine before retiring http://t.co/v78QY3QwqB
3 hours ago
Current @CUNA COO @JillTomalin promoted to deputy chief of staff
4 hours ago
#CU Effect:@ChartwayFCU 'branch of the future' 2 benefit members, staff. 2nd installment of new News Now series here:http://t.co/ImBY4nupEj
5 hours ago
U.K. regulators have given formal authorization for the @c_of_e to form a #creditunion.
5 hours ago