Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive
150x172_CUEffect.jpg
Contacts
LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
EDITOR-IN-CHIEF
MICHELLE WILLITSManaging Editor
RON JOOSSASSISTANT EDITOR
ALEX MCVEIGHSTAFF NEWSWRITER
TOM SAKASHSTAFF NEWSWRITER

News Now

Products
Synergent launches CUTRAC database management program
WESTBROOK, Maine (5/29/08)--Synergent, a subsidiary of the Maine Credit Union League, announced last week the launch of its Web-based database management program, CUTRAC (Credit Union Ticketing, Resolution and Change). The database aims to change the ticketing processes for Synergent’s 50 credit unions, said Nick Chasse, Synergent new account relationship manager. “CUTRAC allows credit unions to prioritize their incidents, so we know what is most important to them,” he said Communication between Synergent and credit unions will be sent primarily through e-mail. “This allows us to work as a team on issues, rather than one individual working on an incident from start to finish. It also allows staff to learn about all the incidents worked through the portal, including all steps toward resolution,” Chasse said.


RSS





print
News Now LiveWire
RT @cumagazine: Make a good impression during your #CUNAGAC Hill visits: 8 tips http://t.co/C4gtRbQG2s
27 minutes ago
Taking a walkthrough before #CUNAGAC starts this weekend. http://t.co/k9hktHjm9b
1 hour ago
There will be lots of social media action at 2015 #CUNAGAC that starts in D.C. this Sunday. http://t.co/vyP4XbtFbk
1 hour ago
.@AACUC1 is part of a group of credit union organizations to introduce a new mentor program for small credit unions http://t.co/2vFE45ZnEW
1 hour ago
Perk up after Daylight Saving switch Sunday with #WescomKindness from @TheCoffeeBean @Liz_Wescom
2 hours ago