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Synergent offers new shared branching kiosks
PORTLAND, Maine. (3/7/11)--Synergent has launched shared branch kiosks in lobbies and other locations throughout Maine.
Click to view larger image St. Jean’s CU, Lynn, Mass., has signed an agreement to use Synergent Technology Services, the Episys core processing solution from Symitar, and Synergent’s Statement Processing Services. The $132 million-asset credit union has also signed on to Synergent Card Services Debit/ATM Card Processing Platform. Meeting to sign agreements are (from left) Jeff Gray, senior vice president, Synergent; David Surface, president/CEO, St. Jean’s CU; John Murphy, president/CEO, Synergent; Fred Barber, account executive, Synergent, and Gary Glenn, senior vice president, Synergent. (Photo provided by The Maine Credit Union League)
The kiosks go beyond the services offered by ATMs, allowing members to make loan payments, get loan advances, make money transfers or withdrawals, and make cash or check deposits without slips or envelopes. A subsidiary of the Maine Credit Union League, Synergent provides credit unions with technology services, card services and check processing and support services. It also has a direct marketing services division. University CU, a $189 million-asset institution in Orono, Maine, recently introduced the kiosks to its membership. For those members apprehensive about the new technology, the credit union employed “technology liaisons” to assist with the registration process and explain the kiosks’ functionality. The $185 million asset Five County CU, Bath, Maine, has also implemented the kiosks. “We felt it was important to make this investment to ensure that our members, and members of credit unions who utilize shared branching, have access to their accounts beyond the extended hours we already offer,” said Mike Foley, vice president of Five County CU.


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