Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive
150x172_CUEffect.jpg
Contacts
LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
EDITOR-IN-CHIEF
MICHELLE WILLITSManaging Editor
RON JOOSSASSISTANT EDITOR
ALEX MCVEIGHSTAFF NEWSWRITER
TOM SAKASHSTAFF NEWSWRITER

News Now

Products
Synergent receives 98 satisfaction rate from CUs
WESTBROOK, Maine (6/23/08)--Synergent received a 98% satisfaction rating from credit unions for its responsiveness, relationship with partners and expertise in a recent satisfaction survey. Luke Labbe, president/CEO, PeoplesChoice CU, Biddeford, Maine, said his credit union is impressed with Synergent’s responsiveness. “Credit unions are the embodiment of service and Synergent understands and embraces this philosophy at a very high level,” he said. Synergent serves clients through open communication between staff members and internal resources, said Rebekah Higgins, card services manager. “Each credit union has an assigned account relationship manager (ARM), and another responsibility of the ARM is to conduct site visits to ensure the credit union staff is pleased with the service they are being provided,” added Diane Roy, account relationship manager. Synergent provides the Symitar Episys platform, along with other technology, business and service solutions to credit unions. The company serves more than 200 credit unions in New England and upstate New York.


RSS





print
News Now LiveWire
Which Children's Miracle Network Hospital is the winner of @CUDirect's 20 for 20 grand prize? Find out Tuesday.
2 hours ago
Gas prices have fallen for a record 88 days in a row says @AAAnews via @washingtonpost http://t.co/c52VTdqHEB
5 hours ago
.@TheNCUA releases regulatory modernization initiative results (PDF link) http://t.co/pgLZe4aget
5 hours ago
#FinCEN seeks nominations of FIs, trade groups for membership on Bank Secrecy Act advisory group http://t.co/l5w58c277W
6 hours ago
MI pediatric dentist pledges $20K match to Hurley Children's Hospital if it wins @CUDirect's 20 for 20 http://t.co/Eq2nIPm6jo
7 hours ago