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Synergent users give 100 thumbs up
WESTBROOK, Maine (8/19/09)--Synergent finished its fiscal year July 31 with the highest satisfaction rating possible from all of its users--100%. Each quarter, Synergent sends out satisfaction report cards to 25% of its clients, so each user is surveyed annually. The survey asks about Synergent’s quality, delivery, professionalism, growth and responsiveness. This past survey had a response rate of 58%. The survey also allows credit unions to provide feedback on each of Synergent’s divisions. Synergent, a subsidiary of the Maine Credit Union League, provides technology, business and service solutions to credit unions.


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