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TMG offers online sign up for transaction alerts
DES MOINES, Iowa (5/11/11)--TMG now offers online sign-up for near real-time transaction alerts. Enrollment is available through TMG’s website or a through a financial institution’s online banking system. TMG has integrated its Visa transaction alerts with Springboard, the Web-enabled cardholder service portal used by TMG’s financial institution clients. Transaction information is delivered directly to a cardholder’s mobile device or e-mail inbox. Also new to the Visa transaction alerts product is the capacity for financial institutions to pilot the program with employees before rolling it out to an entire cardholder base. In addition to helping cardholders keep track of transaction details and spending, Visa transaction alerts also are a fraud prevention tool, according to Brian Day, TMG product development architect. “With text alerts, cardholders become active participants in fraud prevention,” Day said. “The alerts give them a much earlier view of attempted fraudulent transactions as compared to waiting for a statement--or even checking their account online.” Visa transaction alerts are triggered when a transaction meets a cardholder’s pre-selected criteria, including transaction declined; out of country or card-not-present transaction; gas station charges or a transaction exceeding a specified amount. When notified that transactions have taken place, customers can validate the activity or initiate an investigation by contacting their card-issuing financial institution.


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