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WESCO Net enhances managed IT services
KENTWOOD, Mich. (3/7/08)--WESCO Net has installed a new centralized information technology (IT) monitoring, reporting and asset management network at its Kentwood, Mich., processing facility. The network will house its new Deepsite application for credit unions using WESCO Net for managed services. Deepsite is designed to:
* Maximize system uptime for managed servers and devices by monitoring and alerting, allowing support staff to resolve issues before failure occurs; * Increase security by integrating anti-virus providers, patch management and security auditing software with alerting and reporting capabilities; * Analyze trends to identify performance bottlenecks; * Control assets with real time asset inventory capabilities to provide deep visibility into computing and network assets; and * Provide secure 24/7 customer web portal with access to reports on IT assets.
Managed services include WESCO Net's firewall management services and its server assurance program, which ensures a credit union's critical data servers (fileservers, e-mail and database) are configured properly and maintained when new service packs and manufacturer fixes are released. The program also ensures that backup and anti-virus systems are fully operational.


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