Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive
150x172_CUEffect.jpg
Contacts
LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
EDITOR-IN-CHIEF
MICHELLE WILLITSManaging Editor
RON JOOSSASSISTANT EDITOR
ALEX MCVEIGHSTAFF NEWSWRITER
TOM SAKASHSTAFF NEWSWRITER

News Now

Products
Xtend streamlines loan services
GRAND RAPIDS, Mich. (3/2/12)--Xtend Inc., a Grand Rapids, Mich.-based credit union service organization, has introduced a new front-office lending service to support its Xtension Call Center.

The new service, which has been deployed at Pontiac, Mich.-based Affinity Group CU, streamlines the process of moving loan leads into the credit union's loan origination pipeline when initiated by call center agents. 

The new service helps "pave the way for a new, low-cost delivery channel for our credit union owners and partners,  said Scott Collins, Xtend president. "As our call center grows, our mission is to look for additional ways to help our credit unions survive and thrive. Helping them get more loans into their pipeline is imperative, and doing so at an affordable price point is consistent with our disruptive pricing strategy.

"This latest solution does both of those things--it allows our agents to push leads into the lending queue quickly and effectively, which means we only need to charge a nominal fee," he added.


RSS





print
News Now LiveWire
.@CUNA's @Nussle on @SenatorReid :(2of2)On behalf of more than 102M #CU members,I thank him 4 his leadership over the yrs/wish him the best.
35 minutes ago
.@CUNA CEO Nussle on Sen. Reid’s decision not 2 seek re-election (1of2): Sen. Reid has a long history of #CU support throughout his career.
39 minutes ago
#Jobless claims duck under 300K for 3rd straight week #Market #Economy http://t.co/jOsZWf9HNJ
44 minutes ago
62% worry about financial stability: @CUNAMutualGroup study http://t.co/5jCM1I1hnA
2 hours ago
.@nytimes reports Sen. Harry Reid, Senate Democratic leader since 2005, will not seek re-election next year,
3 hours ago