WASHINGTON (12/3/13)--Credit union experiences and impressions of the examination process are again being requested by the Credit Union National Association: CUNA has just released a new edition of its survey that gives credit unions the chance to provide feedback to CUNA and state leagues on their most recent examinations by the National Credit Union Administration and/or state regulators.
CUNA and the state credit union associations used the 2012 survey results to advocate this year on behalf of credit unions and improve NCUA and state regulator examinations. As it did last year, this latest survey covers such topics as length of on-site exam, how satisfied the credit union was with the exam and results, and which problem areas if any were noted by the examiner. It also includes a series of questions to gauge how the credit union felt about the examiner's performance and the exam process, and asks what are the biggest issues credit unions would like CUNA and their leagues to focus on to reduce regulatory compliance burdens.
And, for this year, CUNA has provided an optional section through which credit unions can identify and rate individual examiners.
"The 2012 survey produced much valuable information, and which we and several leagues used to good effect in discussions with regulators. Conducting such a survey positions the leagues and CUNA at the forefront of working to improve a very important aspect of our credit unions' lives, and provides credit unions with an anonymous, and therefore safe, way to be heard," CUNA Chief Economist Bill Hampel said.
Survey replies are confidential, and identifying information from individual credit union respondents will not be seen by individuals outside of CUNA's Market Research Department. Only summary results will be reported.