Lending & Collections Upcoming Training List
Price Product Type Title
The Counseling Relationship webinar
Different people often perceive the same information in different ways. We'll examine how your ability to “enter the member’s world” and connect the impact of their perceptions to their financial well-being can make a ...
The Counseling Process webinar
Discuss how utilizing a six-step process can help you build a strong counseling relationship, diagnose the member’s needs, generate alternatives, choose a plan of action, implement and evaluate the plan.