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September 30, 2014

CUAnswers completes 10 CU conversions, 6 mergers in FY 2014

GRAND RAPIDS, Mich. (9/30/14)--CU*Answers announced it completed 10 new core processing systems for credit unions and six merger conversions, together representing the addition of 175,000 members to its CU*BASE core processing system in the 2014 fiscal year.

The Grand Rapids, Mich.-based credit union service organization fiscal year runs from October through 2014.
CU*Answers also said it will integrate its credit score history dashboard with other analytical dashboards to strengthen each credit union's ability to design marketing programs. Previously, the credit score history dashboard was a stand-alone.
CU*BASE comes standard with analytical tools and dashboards that can create population segments based on activity, products and services. Now, before acting on the information found--for example, where members are shopping or whether they're enrolled in bill pay--a credit union can take that population segment and view their credit score history to see how their scores are trending as a group.
CU*Answers also said it began a beta-test on a new suite of budget calculation and analysis tools, integrated into CU*BASE. The redesigned software has been in development for more than a year and additional enhancements are in development for the next phases to be released 2015, the company said.
"What's unique about this project is the amount of direct client involvement in the testing process," said Keegan Daniel, CU*Answers professional services manager, who is coordinating the beta project.
Participating in the beta are Frankenmuth (Mich.) CU, with $306 million in assets, and Service 1 FCU, Muskegon, Mich., with $100 million in assets.


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