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Limiting economys impact topic of CUNA March event

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MADISON, Wis. (1/21/09)--Credit union lending professionals can gain insight into the current mortgage crisis and learn how to limit the impact of the economy on members and their credit union during a March learning event from the Credit Union National Association (CUNA). CUNA’s Residential Mortgage Lending School, March 2-5 in St. Pete Beach, Fla., aims to help make credit union lending operations more efficient and successful. The school will explore loan servicing, marketing strategies, appraisals, operational improvements, underwriting, and mortgage regulations. Attendees also will learn about the role mortgages play in member relations and in creating and enhancing a strong bond. Other March learning events from CUNA include:
* CUNA’s Certified Financial Counselor School: Part I and Advanced, which take place simultaneously March 29-April 2 in San Diego, is for credit union staff committed to helping members gain control of their financial futures. Part I examines the role of financial counselors in helping members prevent and resolve financial problems. It addresses spending plans, improving creditworthiness, creditors’ rights and remedies, creditor/member relations, and designing and implementing a counseling program. Advanced outlines financial counseling techniques and helps professionals build on their expertise in student loans, delinquent taxes, building relationships, and bankruptcy; * The Collections and Bankruptcy School: Introduction, which will take place in Tampa, Fla., teaches credit union staff how to communicate and work with delinquent members to keep collection practices sound. During Introduction, March 8-13, students will explore collection basics, bankruptcy, repossessions and member service; * Sales and Service Culture Institute, March 30-April 1 in Charlotte, N.C., which will help CEOs and managers learn how to strengthen member relations and improve the bottom line. Participants will learn to coach and motivate staff, the steps to setting and achieving goals, track results, and build leadership commitment; * The 16th annual CUNA Marketing and Business Development Council Conference, March 11-14 in San Diego, which will analyze industry issues, trends and challenges. Topics include: public relations, branding, increasing product penetration, measuring success, mobile banking, business development issues and strategies; and * The three-session Compliance Fundamentals eSchool, Thursdays March 5-19, will offer compliance newbies a solid understanding of key regulations in the credit union industry. The eSchool provides an overview of more than 25 major regulations that impact credit unions and the potential consequences for non-compliance.
For more information, use the links.

CUNA Mutual announces CU Protection webinar topics

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MADISON, Wis. (1/21/09)--Topics for CUNA Mutual’s 2009 CU Protection Webinar Series have been announced. The webinars are available free to CUNA Mutual Credit Union Bond policyholders. The series is designed “to help credit union staff understand the latest industry risk trends impacting financial institutions and to help them manage those risks and prevent losses,” said Chad Nitschke, vice president of Credit Union Protection. Webinars include:
* New Technology Drives Emerging Risks (today)--Credit unions can learn to mitigate risks accompanying new technologies as remote deposit capture, online deposits and online account opening and funding; * Spam, Shams and Other Scams (Feb. 11)--Learn how to stay alert, spot and prevent scams targeted at credit unions and members; * Developing a CU Safety Program (March 11)--Learn how to anticipate, identify and eliminate conditions or practices that could result in employee injuries or illnesses; * It’s Not a Plan Without Testing It! (April 22)--Learn how to prepare for and recover from disasters; * Hiring Vendors--The Independent Contractor Exposure (May 13)--Learn contractual considerations and insurance requirements related to work and agreements with third-party vendors; * What Your Supervisory Committee Should Do For You (June 10)--Discusses the roles and responsibility of the Supervisory Committee, as outlined by the National Credit Union Administration, and focuses on the non-financial institution professional serving on a credit union’s board or committee; * Make it 20s and 10s--Robbery (Aug. 12)--Learn how to identify the cost of risk and develop skills to communicate risk financing; * Discrimination Does Not Discriminate (Oct. 14)--Learn how to prevent and address complaints before they become losses; and * Employee Dishonesty--Keeping it Out of Your Credit Union (Nov. 10)--Find out how credit unions are being impacted and what can be done to reduce employee dishonesty.
For more information, use the link.