Archive Links

Consumer Archive
CU System Archive
Market Archive
Products Archive
Washington Archive
150x172_CUEffect.jpg
Contacts
LISA MCCUEVICE PRESIDENT OF COMMUNICATIONS
EDITOR-IN-CHIEF
MICHELLE WILLITSManaging Editor
RON JOOSSASSISTANT EDITOR
ALEX MCVEIGHSTAFF NEWSWRITER
TOM SAKASHSTAFF NEWSWRITER

Products Archive

Products

CU Resources language service continue partnership

 Permanent link
FARMERS BRANCH, Texas (1/22/09)--CU Resources Inc., a Texas Credit Union League affiliate, announced it will keep its partnership with Washington state-based CTS LanguageLink, a translation, localization and interpretation service. LanguageLink providers multilingual services in more than 240 languages. Currently, 30% of the world’s Internet users are native English speakers. By 2015, that figure is expected to drop below 25% (LoneStar Leaguer Jan. 20). CU Resources provides business solutions to credit unions.

Marketing contest spurs member enrollments

 Permanent link
GRAND RAPIDS, Mich. (1/22/09)--CU*Answers announced that its recent marketing promotion increased enrollment for CU*EasyPay! by as much as 200% for some credit unions. The CU*EasyPay! Contest resulted in a 16% increase in the number of new electronic bill payments in November and December compared with the previous two months. The winner of the contest--WySouth CU, Wyandotte, Mich.--was selected through a random drawing of 1,263 entries from 40 participating credit unions. WySouth CU received a Dell Inspiron Mini 9-inch laptop. The promotion was a part of CU*Answers’ CU*Drive program, which is designed to drive credit union members to new products and services at their credit union. CU*Answers is a credit union service organization based in Grand Rapids, Mich.

eDOC updates branch check image capture

 Permanent link
MIDWAY, Utah and GRAND RAPIDS, Mich. (1/22/09)--eDOC Innovations announced that CheckLogic for branch check image capture is available. CheckLogic is an automated Check21 solution for branch check image capturing and electronic forwarding. CheckLogic technology can be adapted to work with any check clearinghouse, and can aid any credit union in Check21 image processing and complete any electronic document management strategy, eDoc said. “So many credit unions are being challenged by systems that create ‘technology islands,’ which really fractures their e-Document strategy,” said Bret Weekes, president/CEO of eDoc. “[CheckLogic] allows the credit union to be more nimble and competitive with clearing costs, since they now can have more clearinghouse relationships.” eDoc also added new in-house clients including:
* Harris County FCU, Houston, Texas; * Dekalb Financial CU, Auburn, Ind.; * Allegius FCU, Burns Harbor, Ind.; * CU Student Choice Credit Union Service Organization; Washington, D.C.; * Heartland CU, Madison, Wis.; * Lake Huron CU, Saginaw, Mich.; * Massachusetts State Employees CU, Boston; * Sentinal FCU, Box Elder, S.D.; * Wauna FCU, Clatskanie, Ore.; * Cumberland County FCU, Falmouth, Maine; and * Meijer Associates CU, Grand Rapids, Mich.
eDOC delivers optical archiving and electronic document management solutions to credit unions and other financial institutions.

Xtension Call Center assists CU after fire

 Permanent link
GRAND RAPIDS, Mich. (1/22/09)--The Xtension Call Center helped IBM Metro Employees CU serve members after a fire Nov. 22. Even though the credit union wasn’t an Xtend client yet, Xtension handled about 5,000 member service calls from its Grand Rapids, Mich., headquarters. The credit union has relocated to another building, but its phone system was damaged. Xtension will continue handling its members’ calls. “This was the first opportunity for us to test our disaster recovery stand-in service, and it was certainly a trial under fire,” said Xtend President Scott Collins. “The teams at the credit union, their core processor CU*Answers, and local credit union partners helped cushion the blow from this potentially devastating situation.” Xtend is a credit union service organization based in Grand Rapids, Mich. It provides technical, managerial, operational, marketing and consulting services to credit unions.