ALEXANDRIA, Va. (12/23/13)--Tips for credit unions looking to improve their service to low-income members and the underserved will be provided during a Jan. 15 National Credit Union Administration webinar.
The free webinar, entitled "Profiling Products and Services for Underserved Members," is scheduled to begin at 2 p.m. (ET).
Vanessa Lowe from the NCUA's Office of Small Credit Union Initiatives will host the webinar. Joining her will be Elliot FCU, Jeannette, Pa., CEO James Benson, Marisol FCU, Phoenix, CEO Robin Romano, and St. Louis Community CU Vice President of Community Development Paul Woodruff.
These credit union leaders will discuss how they have developed innovative products for the underserved, including:
Second-chance loans and second-chance checking accounts;
An alternative to payday loans funded with U.S. Treasury Community Development Financial Institutions Fund proceeds; and
Value-added partnerships with municipalities and community service organizations.
The webinar also will provide an overview of the NCUA Community Development Revolving Loan Fund 2014 grants round.
Webinar participants may submit questions in advance by sending an email to WebinarQuestions@ncua.gov
. The subject line of the email should read, "Underserved Products and Services Webinar."
To register for the NCUA webinar, use the resource link.