MADISON, Wis. (3/2/09)--Human resource professionals can learn tips and tactics for managing multiple roles and responsibilities in their credit unions in a new CUNA Councils white paper. Many human resources managers are asked to assume multiple responsibilities within their credit unions, including training, compliance, payroll, and accounting--among others. “Managing for Meaning: Wearing Multiple Credit Union Hats” by the CUNA Human Resources/Training Development Council offers tips and tactics for managing time, balancing shifting priorities, organizing information, and communicating throughout the process. The paper emphasizes the importance of taking a thoughtful approach to managing multiple roles, including attending to the needs of employees working in different roles and departments. It offers tools and tactics that enhance workplace effectiveness, and options for tapping outside resources and advice. Successfully wearing the multiple hats that are part of bearing multiple responsibilities will always require weighing today’s to-do list against long-term goals, according to the white paper. By setting clear priorities, communicating with co-workers, tracking progress, and making use of effective tools, credit union professionals can find the time to do the work that matters most, the paper explained. For more information, use the link and select the “HR/TD” tab.
MADISON, Wis. (3/2/09)--A new white paper examines innovative loan products along with the sales and service approaches of the winners of the ninth annual Excellence in Lending Awards, presented by the CUNA Lending Council and CUNA Mutual Group. “Ahead of the Curve: 2008 Excellence in Lending Award Winners Ready to Help Members Through Tough Times” details the lending programs of US Community CU in Nashville, Tenn.; SAFE FCU in Sumter, S.C.; First Alliance CU in Rochester, Minn.; UW CU in Madison, Wis.; and ASI FCU in Harahan, La. The lending practices of these five credit unions have produced significant gains through the economic downturn and housing market crisis. The paper shares their stories along with their strategies for posting a strong performance while widening market share. For more information, use the link and select the "Lending" tab.