PASADENA, Calif. (6/13/12)--Wescom Resources Group (WRG), a provider of software and technology service solutions for credit unions, is celebrating its 10th anniversary, expanding its client base to 230, growing at a year-over-year annual rate of 25%, and nearly doubling its staff from 50 to 95 in the past five years.
WRG is backed by $2.5 billion asset Wescom CU, Pasadena, Calif.
Among the products and services WRG offers are online banking, automated clearinghouse transfer, automated lending and bill pay and mobile banking.
WRG's differentiator has always been its close relationship with Wescom CU, according to Tim Dolan, WRG president. The credit union service organization (CUSO) works with the credit union to develop, test and launch technology products. That bond with Wescom CU still remains in place today, but the CUSO has expanded its product-development relationships with other credit unions for a more robust feedback channel.
WRG also employs a Mobile Advisory Group of credit unions that provide feedback on mobile banking products.
"Our benefit over the years can be seen in the way we as a CUSO have helped redefine the vendor/client relationship to a form that is more befitting of true 'partnerships,' providing better value to the client," Dolan added. "WRG is part of the force that has tilted the playing field much more toward the clients. This helps level that field for everybody and puts credit unions in a position of being able to innovate, which bodes well for the industry as a whole."