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Products and Services briefs (06/09/2009)

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* BALTIMORE (6/10/09)--The Maryland and District of Columbia Credit Union Association has renewed its agreement with John M. Floyd and Associates (JMFA) of Baytown, Texas, to be the association’s preferred supplier for overdraft services with JMFA Overdraft Privilege. The association also is extending its contact with JMFA to provide ContractOPTIMIZER and Executive Search capabilities for its 135 member credit unions. Overdraft Privilege allows credit unions to help members cover their transactions in case they make a mistake on their account or face an unexpected financial emergency. ContractOPTIMIZER aims to reduce the costs of service contracts for credit unions while improving service levels on ATM/debit processing, core data processing, telecommunications and Internet banking ... * MOUNTAIN VIEW, Calif. (6/10/09)--Intuit plans to buy Palo Alto, Calif.-based PayCycle Inc., a payroll service with more than 85,000 small-business clients. The transaction is valued at $170 million. Intuit provides business and financial management solutions for small- and mid-sized businesses, including credit unions. Intuit is based in Mountain View, Calif. ... * HARRISBURG, Pa. (6/10/09)--Pennsylvania State Employees CU (PSECU) announced that Trusteer Rapport can be downloaded free by PSECU members as another layer of protection for online banking. Rapport protects personal information entered by users in their Web browsers. PSECU’s website provides online banking services for its members. “The Rapport product...has virtually no impact on system performance and the member’s user experience with our website. It prevents personal information from being stolen, in a way that complements existing security and anti-virus software on the machine,” said Eric Leighow, PSECU director of IT Enterprise Operations ... * MADISON, Wis. (6/10/09)--Neocase Software has implemented the Human Resources (HR) Shared Services solution, Neocase HR, at CUNA Mutual Group in Madison, Wis. CUNA Mutual implemented Neocase HR, a case management solution, with Neocase’s knowledge management solution, Neocase Knowledge Base. CUNA Mutual’s service delivery team and employee resource center will access the HR contact center ...

DigitalMailer offers free webinars on crisis plans

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HERNDON, Va. (6/10/09)--DigitalMailer is helping credit unions prepare for hurricane season by offering free webinars this month and in July on how to incorporate online communications into their contingency plans. The webinars use lessons DigitalMailer learned from helping credit unions launch crisis plans during disasters. DigitalMailer works with credit unions in hurricane-prone areas and provides a Crisis Management Notification System that helps deliver messages to members and staff. The webinars are scheduled for June 24, July 14 and July 28. Each starts at 2 p.m. EDT.

Javelin rates Intersections IDENTITY GUARD Best in Class

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CHANTILLY, Va. (6/10/09)--Intersections Inc., a CUNA Strategic Service provider of identity risk management services, announced its IDENTITY GUARD Total Protection product was named Best in Class by Javelin Strategy and Research. Javelin’s Consumer Identity Protection Services Scorecard evaluated more than 20 vendor services based on customer service, product features and product value. Javelin analyzes the services through website reviews, mystery shopping and vendor interviews. Total Protection satisfied “nearly all” of Javelin’s scorecard criteria, according to Javelin Research analyst Rachel Kim. “Javelin believes that the combination of monitoring public records databases, Internet sites and credit files from all three credit bureaus provides the most comprehensive resources for detecting exposure or potential misuse of personal information,” she said. Total Protection covers personal information, credit reports, computer, Internet and mobile. It also protects public records such as licenses, and utilities and court records not covered in credit reports.