BATON ROUGE, La. (7/31/13)--TraceSecurity, a provider of cloud-based information technology governance risk and compliance (GRC) solutions, has released enhancements to its flag-ship software solution TraceCSO, extending its leading risk management capabilities to help organizations implement a best practices information security program more quickly than ever before.
TraceSecurity is a CUNA Strategic Solutions provider.
"This release exemplifies how TraceCSO customers drive product innovation that continues to simplify the complex issues organizations face when implementing an information security program," said Peter Stewart, TraceSecurity president/CEO. "As threats continue to increase in complexity, we find organizations of every size and any industry demand visibility and accountability into their risk and compliance profile." He noted that TraceCSO is "leading an IT GRC revolution to deliver on that market need."
TraceCSO helps organizations evaluate, create, implement and manage risk-based information security programs, to protect their organizations from today's information security risks.
TraceCSO's risk assessment incorporates Revision 1 of the NIST 800-30 methodology to provide usability via proprietary inheritance modeling technology. It delivers management of the risk assessment by separating assets into integrated tiers that enable top-down management. The result is a reduced inventory of threats and controls that provide the ability to manage strategic controls from the highest level of organizational risk.
The improved risk assessment user interface is designed to help navigate, build and visualize assets, threats and controls in a holistic, graphical and dynamic environment. Implementation of a risk assessment is flexible to the organization's needs and simplified for those without security expertise.
SAN ANTONIO (7/31/13)--Harland Clarke Corp., a provider of marketing services, payment and security solutions to credit unions and banks, has been recognized as Contact Center of the Year in the 2013 Professional Teleservices Management Association (PTMA) Excellence Awards.
Harland Clarke is a CUNA Strategic Services provider.
Harland Clarke also won awards for Best Practices in Employee Engagement, Best Use of Technology and Best Use of Voice of the Customer. The annual competition recognizes best practices in customer care and rewarding work environments in contact centers throughout South Texas.
Judges selected Harland Clarke from among 50 PTMA member organizations. The evaluation process included nomination, an application and a site visit by the judges. Harland Clarke is the only two-time recipient of the PTMA Contact Center of the Year Award, having also received the honor in 2011.
This is the fourth year for the awards from PTMA, a not-for-profit organization that promotes the knowledge of people, technology and education among customer contact organizations, community alliances and supporting suppliers.